Is Your "Thank You" As Good As Your "Please"? 5 Ways To Make Sure It Is.
Our friends at Fundraising Assets posted a great blog entry with 5 ways to make sure that your "Thank You" is as good as your "Please." Here's our abbreviated version of their recommendations:
- Ensure that your thank you letter is just as emotional as your "ask." You want them to continue feeling good about why they gave.
- Include a different "feel-good" story and don't just regurgitate the same story from your appeal letter. What will their new gift do that you haven't already shared?
- Send different letters to major donors, new donors, and those that increased their gifts. Include a personal note and make them feel special for going the extra mile.
- Make sure that you're not too formal. Yes, you need to include your standard legal-ese, but make sure you're also warm and effusive.
- Get the letter in their hands, pronto! Even if you need to hire someone to help with this during the busy holiday season, it's an essential must-do.
Published on 2009/11/25 2:16:31
See other tips in Donor Retention and Stewardship
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